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Privacy Policy

How Ticket Merchant collects, uses, stores and shares personal information for ticket orders and marketplace services.

Overview

Ticket Merchant respects customer privacy and is committed to protecting personal information.

This Privacy Policy explains how information is collected, used, stored and disclosed.

Information We Collect

  • Name, email address and phone number.
  • Billing information and payment details.
  • Device information, IP address and browser information.
  • Usage activity and order-related information.

How Information Is Used

  • Process transactions and deliver tickets.
  • Provide customer support.
  • Prevent fraud and improve services.
  • Send order notifications.
  • Comply with legal obligations.

Payment Processing

Payment information is processed through authorized third-party providers.

Ticket Merchant does not store full payment card details unless required by applicable systems.

Fraud Prevention

Customer information may be used for identity verification, fraud analysis, security monitoring and risk management.

Cookies & Tracking

Ticket Merchant may use cookies, analytics tools, pixels, device identifiers and tracking technologies.

These technologies help improve user experience, analyze traffic, personalize content and measure advertising performance.

Information Sharing

Information may be shared with payment providers, ticket delivery partners, customer support providers, fraud prevention vendors and legal authorities where required.

Ticket Merchant does not sell personal information in violation of applicable laws.

Data Retention

Information may be retained for legal compliance, fraud prevention, operational purposes and customer support needs. Retention periods may vary.

User Rights

Depending on jurisdiction, users may have rights regarding data access, correction, deletion, portability and marketing preferences.

Requests may require identity verification.

Security Measures

Ticket Merchant uses reasonable security measures designed to protect personal information. However, no system can guarantee absolute security.

International Transfers

Data may be processed in multiple jurisdictions depending on service providers, operational infrastructure and support systems.

Users consent to such transfers where permitted by law.

Children's Privacy

Ticket Merchant services are not intended for children under applicable legal ages.

Policy Updates

This Privacy Policy may be updated periodically. Continued platform use constitutes acceptance of revised policies.

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